Originally published on Netimperative. Today, the entire marketing industry is being severely tested when the gap between what a brand represents and what people seem to want is getting wider. The internet has helped clarify this when what customers click on, tweet and search for can be easily measured. The conclusions often shows what people […]
Continue ReadingSocial media is more about creating loyalty than new ideas
Originally published on Netimperative. Social media is less about searching for new ideas than it is about brand building and loyalty. But brands need more than loyalty to remain competitive, especially in a recession. The excitement in social media might turn out to be an unfortunate diversion away from the necessary task of having to […]
Continue ReadingPowerful Connections
Originally published in The Big Issue. The rise of ‘virtual communities’ has changed the face of politics. But are MPs genuine about online engagement – or is it just more spin? The Times restaurant critic Giles Coren recently experimented with Twitter, the phenomenally successful online social networking tool. He used it to review London’s Criterion […]
Continue ReadingA transparent attempt at social engineering
Originally published on spiked. When I was a student in Falmouth, Cornwall, there was always one pub that would guarantee a fight as part of a night out. The Pirate Inn (now sadly defunct) was notorious; drinking there would regularly mean hiding under a table to avoid flying glassware. A few years later, the Pirate […]
Continue ReadingDigital Britain: welcome to the slow lane
Originally published on spiked. Digital broadband: are you connected? If you’re not, then you are missing out, according to the UK government’s latest report, Digital Britain (1). But what the government is offering us is a technologically limited ambition tied to a framework of heavy regulation. All this so that it can ram its own vision of […]
Continue ReadingSpeech: Beyond the Crisis: Debating the role of innovation
Venue Hub Kings Cross, London. With a few others I presented a ‘stump speech’ on what I think are the major barriers to innovation. As reported, I said “we are in the middle of a cult of managerialism”. Companies, politics and culture in general has become fixated by KPIs, ROI and measuring everything that must […]
Continue Reading‘Nudging’: the very antithesis of choice
Originally published on Spiked. Organ donation is a contentious issue. As it stands in the UK, losing a close relative can suddenly mean a difficult decision on whether or not to donate their organs, especially if they did not indicate any prior consent. There are moves towards ‘presumed consent’ – where it is assumed, unless […]
Continue ReadingThis is no time to call the ‘design police’
Originally published on spiked. The magazine Design Week recently asked various designers what they think London mayor Boris Johnson’s design priorities should be. One respondent, David Kester, who is chief executive of the Design Council, summed up the way the British design establishment has jumped on the government’s narrowing political bandwagon. Kester thought the mayor should think […]
Continue ReadingA Brave New World? Are the emerging economies the new technological innovators?
Originally published in Battle of Ideas festival. QQ, Tudou, Mixi and CyWorld are not familiar names in the West, but these websites based in China, Japan and South Korea are more popular, profitable and technically innovative than their Western counterparts, MySpace, Facebook and YouTube. South Korea and Japan are the most advanced internet markets in […]
Continue ReadingCo-author The Future of Community: Reports of a Death Greatly Exaggerated
Buy on Amazon. Contributing author. ‘The Future of Community is a much need challenge to the complacent and flabby orthodoxies currently dominating the debate. It asks all the right questions. . . . Suggesting compelling answers, this book will lift the communities debate to another level.’ Julian Baggini, philosopher and author of ‘Welcome to Everytown: […]
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