World Usability Day London – Positive Experiences in Healthcare

Venue Organised by design agency LBi and the Usability Professionals Association, London. Spoke on panel entitled Openness of information and communities in Healthcare discussing ways in which the internet offers opportunities for sharing information to inform the public, and to enable experiences to be shared and learned from within the NHS. Other speakers included Sir […]

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Comment: Design in denial

Originally published in Blueprint (now defunct). Nowadays, design is justified in terms of being sustainable and ethically responsible without much debate. Consequently many have become shy to defend aspects of good design that we’ve previously taken for granted. After all design is the result of how we able to process and master resources, taming them […]

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Creativity versus Counting

Venue Usability Professionals Association, LBi offices, London. Much needed creativity is suffering in a climate that places importance on achieving a measurable impact on the bottom line above all else. The talk explored why this is happening and argued that innovation is more important than perpetuating the statistics. Some said I caused disagreements whilst another […]

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Designing behaviour

Venue Battle of Ideas festival, RCA, London. Nowadays, even before designers have put pen to paper, there are growing concerns about the consequences of their work and its effect on society. They are accused of everything from creating too much waste (excess packaging) to fuelling excessive consumption (producing unnecessary gadgets, luxury goods). We are told […]

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Design in denial?

Venue Design Museum, London Why do few designers, if any, defend design for its own sake? Instead, many argue that design only has worth once it contributes toward social renewal, regeneration, the environment, sustainability and so on. But doesn’t this mean that design as a result will suffer? Speakers Clive Grinyer: director of design, Orange France […]

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The tyranny of technology

Originally published on spiked. The contrast couldn’t be more striking. Rwanda, 13 years after its bloody civil war, is pouring money into information technology (IT) and is fast becoming the hub of Africa, transforming from a society riddled with desperate poverty to one of promise (1). Google has sensed an opportunity and is promising to […]

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Political blogging: logging on, dropping out

Originally published on spiked. The Tory Party election campaign slogan, ‘Are you thinking what we’re thinking?’, shows a desperation to connect with the voting public. In February 2005, former Conservative Party leader Iain Duncan Smith (now head of Centre for Social Justice) wrote in the Guardian that the Tory party needs to connect with the electorate in […]

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Disabling innovation

Originally published on spiked. Website publishers and designers like myself have been targeted under the act since October 1999. In a recent survey of 1000 websites, the Disability Rights Commission (DRC) found that over 80 per cent did not meet basic accessibility standards and so discriminated against the disabled. While the legal definition of what […]

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