Leadership Lessons: Putting knowledge management at the heart of the digital workplace

Originally published on Unily. One of the most challenging areas for any business is how to capture, keep hold of, and make use of knowledge to sustain and improve business performance. It has a somewhat mysterious and complex quality: it’s more than data, facts or information. Knowledge is the sum of experience, expertise and human Continue Reading

From AI to Big Data: Can Technology Save the NHS?

Originally published on Battle of Ideas. Battle of Ideas festival 2017 At a time of ever-increasing healthcare costs, waiting times and ever-increasing strains on GPs and A&E departments, there is increased urgency in trying to find new approaches to treatment. Against this backdrop of cost-driven strains in patient care, can engineering innovations save the day, Continue Reading

Navigation and search with Unily

Original event information on Information Architecture London. Presentation for Information Architecture MeetUp London on how to design for a digital workplace product called Unily. And to debate how designers should think about working with a product where the choices are already made, but equally, where there is no end-point either. Hence, navigation always changes; taxonomy Continue Reading

Who needs governance?

5 October | Intranet Now 2016 It made sense when everyone knew their place. Now times are different. Technology is much easier to use. Staff expect to be trusted. Does governance inhibit trying things out? Should we be more or less controlling of our digital workspaces?