Can design save healthcare?

Speakers were: Martin Bontoft: design strategist and researcher on user needs in design. Has previously worked for, ideo (Head of Human Factors), Design Council, National Health Service (NHS) and has long experience of service design. Alastair Donald: Urban planner, researcher and writer with experience in public and private sectors, including as an advisor to Commission Continue Reading

Can design change the world (and should it try)?

Venue BA Hons Graphic Design students, Bristol Faculty of Creative Arts, University of the West of England. Designers are influencing change everywhere. We are told that ‘creative industries’ are a major boost to the economy; that ‘design-thinking’ is reforming the NHS; that better design can reduce consumption and protect the environment; that design research techniques Continue Reading

Speech: Can design change the world (and should it try)?

Venue Designers Society talk, in association with Plymouth University Faculty of Art Plymouth. Designers are influencing change everywhere. We are told that ‘creative industries’ are a major boost to the economy; that ‘design-thinking’ is reforming the NHS; that better design can reduce consumption and protect the environment; that design research techniques can help the third Continue Reading

A Brave New World? Are the emerging economies the new technological innovators?

Originally published in Battle of Ideas festival. QQ, Tudou, Mixi and CyWorld are not familiar names in the West, but these websites based in China, Japan and South Korea are more popular, profitable and technically innovative than their Western counterparts, MySpace, Facebook and YouTube. South Korea and Japan are the most advanced internet markets in Continue Reading

World Usability Day London – Positive Experiences in Healthcare

Venue Organised by design agency LBi and the Usability Professionals Association, London. Spoke on panel entitled Openness of information and communities in Healthcare discussing ways in which the internet offers opportunities for sharing information to inform the public, and to enable experiences to be shared and learned from within the NHS. Other speakers included Sir Continue Reading

Creativity versus Counting

Venue Usability Professionals Association, LBi offices, London. Much needed creativity is suffering in a climate that places importance on achieving a measurable impact on the bottom line above all else. The talk explored why this is happening and argued that innovation is more important than perpetuating the statistics. Some said I caused disagreements whilst another Continue Reading