Is Social Business All Talk and No Trousers?

Measuring Inputs Rather than Outputs If there is one thing we can be certain about, it is that many businesses appear uncertain about how to include social initiatives in their day-to-day operations. The recent NetStrategyJMC Digital Workplace Trends 2013 survey confirms this. Only one third of those surveyed have managed to align their social strategy with their business Continue Reading

Engineers, be bold – Britain needs grander designs

Co-authored with Paul Reeves.Last week the Royal Academy of Engineering published a report Jobs and growth: the importance of engineering skills to the UK economy that claimed "engineers underpin the economy" but concluded with the gloomy news that they are in short supply and that the UK does not produce enough of them to make Continue Reading

Apple v Samsung: innovation’s the loser

As a result, Samsung’s share price has dropped more than seven per cent. While Samsung remains the world’s largest mobile-phone and smartphone manufacturer, with an operating profit in the second quarter of this year of $5.86 billion, its reputation and future commercial prospects have been significantly dented.There is another important aspect to the court ruling. Continue Reading

User Experience reporting

  The four day conference addressed a wide range of subjects, including content, information architecture, interaction design and usability, and took a decidedly practical, back-to-basics tone with workshops run by leading industry experts including Jeffery Veen, Louis Rosenfeld, Bruce ‘Tog’ Tognazzini and others. Three of the four days were devoted to beginners and advanced workshops, Continue Reading