Originally published on Simply Communicate. Netflix has just announced they are using real people to help their users find new movies to watch. They are trialling a new feature called Collections. In their words, it adds a ‘human touch’ to film recommendations when used on their iOS mobile platform. It’s a bold move considering that many other Continue Reading
Originally published on CMSwire. As the business world grapples with the potential of AI and machine learning, new ethical challenges arise on a regular basis related to its use. One area where tensions are being played out is in talent management: between relying on human expertise or in deferring decisions to machines so as to Continue Reading
Originally published in CMSwire. If there’s one thing that’s inescapable at work, it’s metrics. Performance reviews, KPIs, goals, objectives, inputs … you name it, everything we do invariably ends up being measured, with a number or target of some kind assigned to it. However, the zeal with which some go about measuring (or trying to Continue Reading
Originally published in Internal Comms Pro. Employee active disengagement levels are the lowest ever recorded. Martyn Perks celebrates the success and talks about what smart communicators should do next in this Internal Comms Pro exclusive. Every year comes with it another statement of how little employees are engaged in their work. Late last year, pollsters Continue Reading
Originally published on CMSwire. Before looking ahead to 2019, let’s briefly look at where have we come from. That will help us figure out what to focus on in the days and months ahead. The “golden age of intranets” (if there ever was one) was characterized by a general agreement on the purpose of an Continue Reading
Originally published on CMSwire. Organizational change can be difficult, even at the best of times. With so many moving parts and likely resistance from employees, knowing where to start is a challenge. Take the introduction of a new workplace technology. Depending on your vantage point, it can cause outright fear or inspire a begrudging, “it’s Continue Reading
Originally published on CMSwire. Like a tidal wave crashing ashore, the growing movement of businesses migrating to cloud-based out-of-the-box software and networking technologies seems unstoppable. Everything from digital workplace platforms and human resources software to the growing market of artificial intelligence (AI) bots and apps that integrate with other systems continues to grow at a Continue Reading
As the New Year approaches, here we take a look at what will make our digital workplace projects a success in 2018. The year ahead will provide an opportunity to improve the bottom-line, along with cost savings, productivity gains and better engaged workers. It will be essential to achieve these goals in order to secure ongoing digital workplace investment.