Leaders find a human touch at a time of crisis

Co-authored with Larraine Solomon and originally published on LinkedIn. Over the last few weeks, we have spoken to many colleagues about how organisations have coped during the Covid-19 pandemic, asking them about the lessons they’ve learnt from it, and how it has made them think differently about the future. Inspired by everyone’s opinions, this is the Continue Reading

Don’t Blame Slack for Ruining Your Work, Blame Your Manager

Photo by antonella brugnola on Unsplash Originally published on CMSwire. The saying goes, a bad workman blames his tools. But a more fitting alternative is we get the technology we deserve.  The articles continue to roll out about how messaging tools like Slack, Yammer, WhatsApp — not to mention the granddaddy of them all, email — are to blame Continue Reading

“The creative industries are misreading the public”

Originally published on Dezeen. With Brexit the British people have shown a greater appetite for risk than the creative sector, which needs to take the public more seriously or risk becoming irrelevant, says Martyn Perks of the Dissenters Design Network. A general election has been called. No one knows exactly what the UK public will do, but they Continue Reading

Human curation in age of AI

Originally published on Simply Communicate. Netflix has just announced they are using real people to help their users find new movies to watch. They are trialling a new feature called Collections. In their words, it adds a ‘human touch’ to film recommendations when used on their iOS mobile platform. It’s a bold move considering that many other Continue Reading

Employee Disengagement at All Time Low. What now?

Originally published in Internal Comms Pro. Employee active disengagement levels are the lowest ever recorded. Martyn Perks celebrates the success and talks about what smart communicators should do next in this Internal Comms Pro exclusive.  Every year comes with it another statement of how little employees are engaged in their work. Late last year, pollsters Continue Reading