If you’ve answered yes to one or more of these questions, the Adoption Accelerator will help you refocus your intranet, saving you time and money, by optimising your content and technology.
Realigning your intranet strategy around your business goals will make your staff productive, efficient and engaged. Simplifying its design and content focussed on your employees’ needs will also make it easier to manage, and track its performance.
Intranet & digital workplace expert
Over 20 years experience solving digital employee engagement problems. Whether working at board level with the world's largest organisations, or not-for-profits, my expertise brings clarity necessary to help organisations focus on what to do next, without being led by technology, and ensuring whatever is produced, simplicity is at its heart.
Design & Configure
Can the business goals of your platform be summarised into one or more benefits? Productivity, Knowledge, Communication, Community, or Collaboration? Knowing which one will prioritise your goals, features, content and staff expectations.
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What are your users’ motivations in using your intranet? First and foremost, they are consumers of your content. What content will fulfil their needs? In what context do they work? How does that shape what you provide them via your intranet?
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Your intranet technology platform should be configurable out-of-the-box. Reducing the need for costly bespoke development. This is beneficial since your platform will change, as your needs develop.
Training staff on how to use your intranet serves two purposes. It will demonstrate its value, boosting its adoption. And, training staff will also provide invaluable feedback for improvements, and future needs.
Proving your intranet’s success is critical. Not knowing what works will impede its future growth. However what to measure can become overwhelming. Detracting from how you communicating your intranet’s value.
Yes. I can help you start afresh, including with a new technology platform.
The process is essentially the same: starting with figuring out your key business needs, defining the right content that your staff value the most, and engaging them with that content.
Finally, be sure to measure your platform’s success. Depending on your maturity, understanding of your needs, and which technology you prefer, selecting the right tools can help you define and design your intranet in the most appropriate manner.
No, depending on your needs, you could work on your design and content, or skip to measuring and better defining your metrics.
Likewise, all you might need could be an initial review to highlight several options moving forward. As you might expect, there are many aspects to designing and maintaining a well-engaged intranet.
Not everything will be suitable for everyone. The trick is to provide you with good thinking and tools that can match your expectations, team capabilities, and those of your staff.
The approach from align, design, through to engage should take weeks, not months.
Most technology features provided by the platform should initially accommodate your needs to keep complexity to a minimum.
Start simple and be focused, and only over time, by monitoring feedback and successes, should you pursue more complex needs and requirements.
Give your employees access to the intranet to truly understand its potential. It’s challenging to decide upfront on everything from day one with so many potential avenues to explore.
I don’t have a preference for any specific technology.
I work with various platform vendors, such as Microsoft, Google, and others. However, it’s essential to choose the appropriate technology based on your business needs, rather than selecting technology first and then adapting it to your business.
Keeping your platform simple and minimising customisation is beneficial. Most tech vendors provide simple solutions that do not require a significant amount of design or development time.
This allows you to devote extra time to developing your content, assessing its value, and engaging with colleagues.