AI

Originally published on Simply Communicate. Netflix has just announced they are using real people to help their users find new movies to watch. They are trialling a new feature called Collections. In their words, it adds a ‘human touch’ to film recommendations when used on their iOS mobile platform. It’s a bold move considering that many other […]

Originally published on CMSwire. As the business world grapples with the potential of AI and machine learning, new ethical challenges arise on a regular basis related to its use.  One area where tensions are being played out is in talent management: between relying on human expertise or in deferring decisions to machines so as to […]